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Code Enforcement Inspections

Mecklenburg County, NC
Program Year: 2020

Abstract:
When it comes to building inspections, managing workloads and addressing customer needs is less difficult during a recession, when very little building is occurring. In recent years, however, economic recovery in Charlotte was marked by a building boom that, while beneficial, stretched recession-era inspections delivery models to the limit.After conducting a comprehensive customer-needs assessment, Mecklenburg County Code Enforcement implemented a multi-phase overhaul to its inspections delivery processes over the course of several years. The end result is increased efficiency and strengthened relationships with the customer base.

Contact:
Mr. Ebenezer Gujjarlapudi
Director, Land Use & Environmental Services Agency (LUESA)