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Code Enforcement Inspections

Mecklenburg County, NC
Program Year: 2020

When it comes to building inspections, managing workloads and addressing customer needs is less difficult during a recession, when very little building is occurring. In recent years, however, economic recovery in Charlotte was marked by a building boom that, while beneficial, stretched recession-era inspections delivery models to the limit.After conducting a comprehensive customer-needs assessment, Mecklenburg County Code Enforcement implemented a multi-phase overhaul to its inspections delivery processes over the course of several years. The end result is increased efficiency and strengthened relationships with the customer base.

Mr. Ebenezer Gujjarlapudi
Director, Land Use & Environmental Services Agency (LUESA)