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Field Watch Commander Program

San Bernardino County, CA
Program Year: 2019

Abstract:
After the December 2nd Terrorist Attack, the San Bernardino County Probation Department reevaluated the Department’s ability to better serve the community in the event of a crisis with the below objectives identified: • Better management response to an incident • Improved communication with the law and justice community • Mentor field officers for uniformity of operating procedures The Field Services Watch Commander (WC) Pilot Program was proposed to address these objectives, with the program officially kicking off on June 25, 2018. As of December 2018, the WC has responded to approximately 200 calls ranging from routine calls to critical incidents like barricaded subjects. The WC group has received Incident Command Systems (ICS) training leading to better managed incident responses. Additionally, communications has improved with many partners, particularly with sheriff’s dispatch. These improvements have included a better understanding of each other’s roles and better services and technology to help our department accomplish its mission. Finally, the WC pilot has provided another avenue of mentorship for our new generation of field officers. This mentoring had an unintended consequence of sharing the Department’s culture which further enhanced the Department’s ability to focus on our mission.

Contact:
Lisa Bari
Executive Secretary III