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From Pilot to Program: DPH Mentoring Program

San Bernardino County, CA
Program Year: 2019

Abstract:
The San Bernardino County Department of Public Health (DPH) invested in the design and implementation of a department-wide Mentoring Program to nurture leadership development and maintain a highly skilled workforce. A workforce capacity assessment conducted in 2015 revealed workforce needs in leadership and professional development among DPH staff. DPH leadership responded to this need by recommending a cost-effective and sustainable strategy utilizing the department’s greatest asset – it’s people. A group of staff representatives came together to design, implement and evaluate a program focused on structured mentoring relationships to foster professional growth among its participants. Staff accepted into the 8-month program had the opportunity to openly discuss workforce-related issues with their mentors. A pilot was first implemented to assess the readiness of the department and identify areas of improvement before the official launch of the department-wide program in May 2017. Results from the pilot confirmed the need for the program and with small refinements, the official department-wide program was launched in October 2018.

Contact:
Ms. Sabrina Sgambelluri
Executive Secretary II